klyno
Help Center

Help Center

Everything you need to connect Google Sheets and upload with the web app, with short and long versions.

01

Article

Getting Started

Back to top
Short versionKey points

Create your account, connect Google Sheets, add your AI key, and run your first upload.

Log in and open Settings from the dashboard.
Connect Google Sheets (Spreadsheet ID + service account JSON) and add your AI key.
Read full article
Long versionIn-depth

This guide takes you from account creation to a first successful upload using the web app.

  1. Create your account, log in, and open Settings in the dashboard menu.
  2. Add your Google Sheets details and OpenAI key, then save.
  3. Go to the Upload page, add photos, and confirm the row appears in Sheets.
Log in and open Settings from the dashboard.
Connect Google Sheets (Spreadsheet ID + service account JSON) and add your AI key.
Save, open the Upload page, and run a small test upload.

If you need more help, reach out to support and include a screenshot or example.

02

Article

help.section.telegram.title

Back to top
Short versionKey points

help.section.telegram.body

help.section.telegram.item1
help.section.telegram.item2
Read full article
Long versionIn-depth

help.section.telegram.longIntro

  1. help.section.telegram.longStep1
  2. help.section.telegram.longStep2
  3. help.section.telegram.longStep3
help.section.telegram.item1
help.section.telegram.item2
help.section.telegram.item3

If you need more help, reach out to support and include a screenshot or example.

03

Article

Product Setup

Back to top
Short versionKey points

Control templates and value lists so titles and descriptions stay consistent.

Set your title and description templates with clear placeholders.
Maintain value lists for sizes, colors, categories, materials, and conditions.
Read full article
Long versionIn-depth

Good templates keep data clean and prevent manual edits later.

  1. Review your title and description template placeholders.
  2. Keep value lists accurate so AI outputs match your catalog.
  3. Run a test upload and confirm the result in Sheets.
Set your title and description templates with clear placeholders.
Maintain value lists for sizes, colors, categories, materials, and conditions.
Save and verify a sample upload matches your listing style.

If you need more help, reach out to support and include a screenshot or example.

04

Article

Troubleshooting

Back to top
Short versionKey points

Common issues, likely causes, and quick fixes.

Upload stuck: refresh the Upload page and retry with one item.
Sheets errors: verify the Spreadsheet ID and sharing permissions.
Read full article
Long versionIn-depth

Use these steps when something does not sync or uploads stop unexpectedly.

  1. Re-save settings, then try a small test upload.
  2. Verify the service account email has Editor access to the sheet.
  3. If you hit credit limits, buy credits or upgrade your plan.
Upload stuck: refresh the Upload page and retry with one item.
Sheets errors: verify the Spreadsheet ID and sharing permissions.
Credits: check Billing and buy extra credits if needed.

If you need more help, reach out to support and include a screenshot or example.

Klyno — Shopify listings 10× sneller met AI